Resumption of Payments

After Customer Assistance Program (CAP)

Dear Valued Clients,

We sincerely appreciate your participation in our Customer Assistance Program (CAP), which was introduced to support our clients who were impacted by Hurricane Beryl. The program ended on August 31, 2024. We are reminding you that with the conclusion of the program and the upcoming expiry of the deferral period, your regular monthly loan payments will resume.

The date of resumption of your monthly payments will be dependent on the date you opted into the CAP. Please review the table below that explains the deferral period and also determines when your payments are due to restart:

Scenario	Deferred Months	Regular Loan Payments Resume
You entered into CAP in July BEFORE your loan payment date.	July, August, September	October 2024
You entered into CAP in July AFTER your loan payment date	August, September, October	November 2024
You entered into CAP in August BEFORE your loan payment date.	August, September, October	November 2024
You entered into CAP in August AFTER your loan payment date	September, October, November	December 2024

We encourage you to ensure that you resume your payments on the applicable date as this would mitigate the application of penalties or negative reporting to credit bureaus.

For clients whose payments are done via salary deduction, please advise your employer to restart payments at the period from which the regular payments resume.

We appreciate your continued support and trust in Scotiabank. Your business is important to us.

If you have any questions, please reach out to our Contact Centre at 1- 876- 960-2675.