Branch & ATM locations

Branch opening hours

Scotiabank has branches across Jamaica, ready to serve you. Our branch hours are:

Mondays to Fridays     8:30 a.m. to 2:30 p.m.

 

Note: All Branches are closed on Public Holidays.

Find your nearest branch

Find your branch transits

Types of branches

Find out more about our branch offerings

ATM locations

Scotiabank has ATMs conveniently located throughout the country, to allow easy access to your money day or night. See below for ATM locations nearest you.

 

Guide to using Scotia ATMs

Used your debit card at a Scotiabank ATM and need to submit a dispute?

Sometimes things may not go exactly as expected.  In the event of an issue, see below steps to start the dispute process and the service level agreement in resolving same.

  • Email  BNSJCSU@scotiabank.com
  • If any additional information is required this will be requested via follow-up communication

Please note, it is very important to complete and submit the documentation within 90 days of the disputed transaction; this process is extremely time-sensitive.

Important: When emailing us, please include the following details for faster resolution:

  • Your Full Name (as per bank records)
  • Your Mailing Address (as per bank records)
  • The Branch where your account is held
  • Your Contact number
  • Overview of complaint

ATM Dispute FAQs