Contact Us

Scotiabank Customer Support

We are here to help you with any questions or concerns you may have. Please feel free to contact our Customer Support team at the numbers listed below. As well, we have experienced experts who can help you with your other banking and financial needs. Their contact information is below.

Contact Service Centre Serving you 24 hours a day, 7 days a week

888-4-SCOTIA (888-472-6842) Toll free from anywhere in Jamaica
1-866-767-2010 Toll free from USA and Canada
0-800-587-2010 Toll free from the UK
876-960-2675 Other overseas locations. (Long distance charges apply)
876-960-2675 Kingston Corporate Area
0-800-847-2911 
 Visa Toll Free Number (international) 

Email:
customercare-jam@scotiabank.com

Important: When emailing us, please include the following details for faster resolution:

  • Your Full Name (as per bank records)
  • Your Mailing Address (as per bank records)
  • The Branch where your account is held
  • Your Contact number
  • Overview of complaint

Scotiabank will NEVER request your banking/personal details or account logins via email, text message or phone call. We encourage our client to be vigilant and safe online.