_{Register for Scotia OnLine}

Steps:

1. Visit  jm.scotiabank.com
2. Click Sign In on the right side of the page
3. Select Enroll now
4. Follow the on‑screen registration instructions to create your access or use How to register for Scotia Online step by step guide

_{Activate your digital banking access}

After enrolling, you must complete at least one transaction to fully activate your access.

This can include:

• Paying a bill
• Topping up your pre‑paid mobile phone
• Making a transfer.

_{View and manage your accounts}

• View account balances
• Review your account transaction history

Plan and stay organised

• Schedule recurring transfers and bill payments
• Set up future‑dated payments so you never miss a due date

_{Credit card features}

• Make credit card payments
• Use Credit Card Payment Installments to pay eligible purchases in easy monthly installments

_{Investments and wealth}

• View Scotia Investments (SIJL) wealth account details

_{Make payments and transfers}

• Pay Scotiabank credit cards
• Transfer funds between your own accounts
• Send money to others
• Pay bills quickly and securely
• Make tax payments
• Top up credit on your pre‑paid mobile device

_{Apply and open accounts online}

You can complete select applications directly in the app, including:

• Opening a deposit account
• Applying for a Scotiabank Credit Card
• Applying for a Scotiabank Personal Loan (Unsecured)
• Applying for Scotiabank General Insurance (Scotia Protect)

_{Enable push notifications}

Push notifications alert you instantly about important activity on your account, helping you spot suspicious transactions early.

Steps:

1. Open the Scotia Caribbean Mobile App
2. Tap More
3. Select Profile and Settings
4. Tap App Notifications
5. Turn notifications on

_{Lock or unlock your debit and credit cards}

If your card is lost, misplaced, or you notice unusual activity, you can immediately restrict card usage.

With the lock/unlock feature, you can:

• Temporarily block debit card access
• Restrict credit card transactions
• Restore access at any time once the issue is resolved

This gives you instant control without visiting a branch or calling the bank.

_{Set credit card transaction limits}

You can reduce risk by controlling how much can be spent on your credit card.

Using Credit Card Controls, you can:

• Set spending limits
• Limit exposure to unauthorised transactions
• Adjust limits anytime based on your needs

Lower limits add an extra layer of protection if your card details are compromised.

_{Turn on Scotiabank transaction alerts}

Transaction alerts help you stay informed about activity across your accounts.

You can enable alerts for:

• Balance notifications
• Payment notifications
• Transaction notifications
• Security notifications

Steps:

1. Tap More
2. Select Scotiabank Alerts
3. Choose the alerts you want to receive

Alerts are sent in real time so you can act quickly if something looks unusual.

_{Scotia Caribbean Mobile App}

You can reset your password directly from the mobile app in just a few steps.

Steps:

1. Open the Scotia Caribbean Mobile App
2. Select Forgot your password?
3. Follow the on‑screen instructions to reset your password and regain access

_{Scotia Online}

You can also reset your password through Scotia Online using a web browser.

Steps:

1. Visit jm.scotiabank.com
2. Click Sign In
3. Enter your username and select Continue
4. Choose Forgot your password?
5. Follow the on‑screen instructions