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Let us help you
As Jamaica copes with the effects of Hurricane Beryl, we are here to help our customers and provide financial relief to those who need it most through our Customer Assistance Program (CAP).
If you have not been impacted, we strongly recommend that you continue to make payments so that you decrease your mortgage, loan or credit card debt, .
The Customer Assistance Program is available for a three (3) month period.
Optional Payment Deferral / Credit Card Skip a Pay
If you are a Credit card, SPL, Small Business, Term Loan or Mortgage customer impacted by Hurricane Beryl and would like your loan Payments deferred you may contact our contact centre or Bank Officer to submit your deferral request.
If you have made a request and are approved for a Payment Deferral or Credit Card Skip a Pay, and wish to continue to make your loan and credit card payments, you can continue to do so by signing in to online banking and making your payments or doing so through your Branch.
Our team is also available to speak with you about your eligibility for refinancing or consolidating your debt.
Your interest and loan insurance premium charges
Please note that although no payments may be due during the deferral period of applicable products, Interest on your loan will continue to accrue along with any loan premiums due and will be payable at a later point in the loan's cycle.
Contact us
Our team is here to support you with any questions regarding financial needs. Please call 876-960-2675 for more details.
Offer expires August 31, 2024