Customer Experience

We are here to help

Our  Customer Experience Department is working to improve our service at all our channels.  We are committed to ensuring that we make banking easy and efficient for every customer.

Whatever the situation, concern or issue you may reach out to out Scotia Customer Experience team for help.

If you have a challenge or issue with a product or service, please write to us at scotiaservice-jam@scotiabank.com

We aim to resolve each case as quickly as possible