Scotia Insurance CAP Program

Supporting You After Hurricane Melissa

Client Assistance Program (CAP)

The Client Assistance Program allows eligible clients to defer payments on loans and credit cards for up to 3 months, giving you time to recover without worrying about immediate financial obligations.

If you have not been impacted by the hurricane, we recommend that you continue to make payments on your loans so that you decrease your debt.

Policy lapse grace period: Extension of the lapse period from 2 months to 4 months. If you are unable to make your regular monthly premium payments, you have up to 4 missed premiums, before your policy will lapse. An additional 30 days may be given to reinstate policy. Applicable period: November 10-Jan 31, 2025

Waiver of partial withdrawal fees: For all ScotiaMINT policies partial withdrawal fee has been waived. Applicable period: November 10- December 31, 2025.

Defer payments for ScotiaMINT Policy Loans: Clients are able to request deferral of ScotiaMINT policy loan payment for up to 90 days*. Applicable period: November 10 - Dec 31, 2025

Frequently Asked Questions

✅ _{Extended Grace Period}

Definition: The grace period is the time after your premium due date during which your policy remains active even if payment hasn’t been made.

CAP Benefit: The grace period has been extended from 60 to 120 days, giving you up to 4 months to pay your premium before your policy lapses.

Why it matters: This helps you stay protected while managing post-storm expenses.

🔁 _{Reinstatement Window}

Definition: Reinstatement allows you to reactivate a lapsed policy without going through full underwriting again.

CAP Benefit: You now have an additional 30 days after lapse to reinstate your policy without penalty or bias.

Why it matters: You won’t lose coverage permanently if you need a little more time.

💸 _{Waived Partial Withdrawal Fees}

Definition: Some policies like ScotiaMint allow you to withdraw part of your fund value, but usually charge a fee.

CAP Benefit: Withdrawal fees are waived until December 31, 2025.

Why it matters: You can access funds from your policy without extra charges during recovery.

🕒_{ScotiaMint Policy Loan Payment Relief}

Definition: A policy loan lets you borrow against the value of your insurance policy.

CAP Benefit: You may defer loan payments for up to 3 months (subject to review).

Why it matters: This gives you flexibility and reduces financial pressure while you get back on your feet.

Scotia Insurance CAP Program

Client Assistance Program (CAP)

Frequently Asked Questions

What is the Scotia Insurance CAP Program?

What support is available under the CAP?

Do I still need to pay premiums?

Which insurance products benefit from CAP?

How do I access support or apply for CAP relief?