Telephone Banking

Freedom and convenience to bank any time, day or night

Telephone banking gives you the freedom to bank 24 hours a day, 7 days a week from any touch-tone phone in the country. If you have a ScotiaCard Debit card with at least one Scotiabank account linked to it, you can access telephone banking by calling our toll free number today.

Kingston Corporate Area
(876) 960-2675

Toll free, North America
(866) 767-2010

Toll free within Jamaica
(888) 991-2675

Toll free, U.K.
(085) 587-2010



Telephone banking is available 24 hours a day, 7 days a week, so you choose your banking hours

Record keeping 

Upon successful completion of a bill payment or transfer of funds transaction, you will be given a transaction reference number by the system for your records


Our representatives are available to help with telephone banking 24 hours a day, 7 days a week

Scotiabank Telephone Banking gives you the freedom to:

Pay bills

Transfer funds between accounts of similar currency

View credit card and line of credit balance and payment information

Enquire about deposit account balances

Check daily foreign exchange rates

Obtain a list of the last 10 transactions on your savings or chequing account

Get started

To register and access telephone banking, all you need is your ScotiaCard Debit card.
When paying bills, ensure that you have the paper version with you, as the last three digits of the account number of each bill will be necessary for payment.

Next steps

  • Register for telephone banking by calling (876) 960-2675 (local) or (888) 991-2675 (toll free)
  •  Follow the menus to listen to the Bill Payment Demo
  • Learn more about protecting your Scotiabank PIN and passwords

Keeping you secure

Only you can obtain your account information once we confirm both your ScotiaCard Debit card number and self-selected Access Code. As an added security feature, you can change your Access Code at any time to further protect your account information

Know that Scotiabank will never unexpectedly phone or e-mail you asking for your Access Code, Personal Identification Number (PIN), credit card or account numbers, or other such information

Do not divulge your telephone banking Access Code to anyone and report any suspicious requests to Scotiabank immediately at (888) 991-2675

To speak with a Scotiabank customer service representative

Use our branch locator