Get customised insurance solutions for your unique needs.
- Request general policy information and customised solutions that suit your unique needs.
- Request policy statements.
- Share your feedback.
Need help to manage your premiums? Let's customise your payments.
Increase or decrease your premiums, change your draw date or restart your automatic payments with a simple email.
- Download and complete the ‘Pre-Authorized Payments’ form from the Forms Page.
- Email us with your name, policy number and completed form, indicating the change you are requesting.
Need to make a withdrawal?
Call our Wealth Contact Centre at 888-GO-SJLIC (467-5542) for the fastest service. Your money will be deposited into your account on record.
- You can also download and complete the ‘Cash Disbursement’ form from the Forms Page and
- Email us with your name, policy number and completed form, outlining your request."
Step 1
Send us an email
Step 2
Your email should include your full name, policy number, and the type of request you are making.
Please Note: Some service request (Withdrawals, Premium changes, etc) will require a form to be downloaded from the Forms page, completed and attached.
Step 3
A representative from Scotia Insurance will be in contact to confirm your request, verify your information, and advise of any additional steps you may need to take.
Express Service Options
![](/content/dam/icons/retail/96px/ContactUs_96.png)
Phone
Need to speak with us?
Monday - Friday
![](/content/dam/icons/retail/96px/Mobile_96.png)
Email us
Have a service request?
![](/content/dam/icons/retail/96px/Mobile_96.png)
Online
Interested in opening a policy?