Contact us

For all general queries or questions related to sales and service:

Email scotiageneral@scotiabank.com or Call (876) 970-SGIA(7442)

ScotiaProtect operates from:

Scotiabank Centre

Corner Duke and Port Royal Streets

Kingston, Jamaica

ScotiaProtect policyholders are provided with the benefit of 24 hour JAA roadside and accident assistance. In the event of a motor accident customers can call :

  (876) 929-1200

  (876) 878-AUTO (2886)

  888-CALL-JAA (225-5522).

We want to help you resolve your complaint as quickly as possible. Click the link below for information on our complaints procedure

Resolve a Complaint

The Financial Services Commission (FSC) is the supervisory and regulatory authority of insurance businesses in Jamaica.
Address: 39-43 Barbados Avenue, Kingston 5, Jamaica | Telephone: 888-372-4357 | Website: www.fscjamaica.org

Scotia General Insurance Agency Limited (SGIA) is a subsidiary of Bank of Nova Scotia (Jamaica) Limited. ScotiaProtectTM is a marketing name of SGIA. Underwriting for SGIA’s offerings are provided by GK General Insurance Company Limited (GKI). SGIA and its customers are bound by GKI’s established policy provisions and product benefits. SGIA’s products are exclusive to Scotiabank Jamaica customers. TMTrademark of the Bank of Nova Scotia, used under license.