If you need us, we’re here. Your well-being is always top of mind for us and we understand that you may have questions and concerns during this time. In branch, online, or with a call, we’re open and ready to help. 

The continued spread of Coronavirus (COVID-19) around the world has understandably raised concerns for you, your families and businesses. At Scotiabank, the well-being of our valued clients and employees is of the deepest concern to us. We want you to know that your safety will remain our top priority as this situation continues to evolve.

Sign up for payment deferrals online

If you need to request a deferral for your Scotia Loan Product, please sign up HERE for our Customer Assistance Programme (CAP) through Scotia OnLine.

Request Online

New to online banking?

Register for Scotia OnLine today and you can bank from home on your own time.  All you need is your ScotiaCard and a supported Internet Browser.

Get Started

Message from Scotia Group President and CEO – David Noel.

At Scotiabank, the safety and well-being of our employees, customers and communities are a top priority for us.

Learn more, Message from Scotia Group President and CEO – David Noel.
Financial relief

If you've been financially impacted by COVID-19, find out more about relief measures that are available to you.

More Details, Financial relief
Payment deferral

If you’ve been impacted by COVID-19 and would like your loan payments deferred, log in to your Scotia account to sign up for the Customer Assistance Programme (CAP).

Learn More, Payment deferral
We’re taking important steps to help you stay protected

We also ask for your patience as we, experience an unprecedented volume of calls. We are working to resolve these issues as fast as possible.

Learn more, We’re taking important steps to help you stay protected
Changes to Branch Operations.

To help contain the spread of the COVID-19 virus, we will be making changes to branch operations

Learn more, Changes to Branch Operations.
Alternative Banking Options 

Whether it's online, using your mobile device, by phone, at a bank machine, or at a branch, we've got the option that suits you best 

Learn more, Alternative Banking Options 
Download the new Scotia App.

Take care of your day-to-day banking, any time of day.

Learn more, Download the new Scotia App.
Be vigilant in the fight against fraud

Do not open or respond to unsolicited e-mails, text messages, websites, or pop-up windows that request personal or confidential information.

Learn more, Be vigilant in the fight against fraud